Returns and Refund Policy

Notify us in writing, email or simply call to inform us that you wish to return your goods. The goods must be returned in their original packaging. They must be unused, unassembled, and in good condition.

If you are unable to arrange your own return we can arrange a collection on your behalf using our carriers carriage forward service. The carriage forward service is available Monday to Friday 8am to 6pm. This service offers no enhanced time window options and the driver cannot be contacted by phone. The collection fee is £70 (adjustable beds £120).

It is your responsibility to ensure goods are returned in re-saleable condition. Goods should be well wrapped and protected as much as possible from transport damage. Deductions will be made for damaged returns up to the cost of the goods.


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